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Desktop Engineer
DatacentrixRustenburg, North West, South Africa4 days ago
Job descriptionYou will will be responsible for upgrades of endpoint devices Perform user data backups and restorations, and ensure minimal disruption to operations. Perform secure backup of user data using encrypted portable drives Install and configure Windows 11 on allocated user devices Restore user files and settings post-installation Conduct post-upgrade checks for functionality (e.g., applications, printers, network access) Address and resolve common technical issues; escalate complex issues to senior support Obtain user confirmation and sign-off post-installation Log deployment activities and user confirmations accurately Contribute to quality assurance checks and incident reports Support users during the initial transition to Windows 11 Capture lessons learned and assist with project closure documentation
Overview
We are looking for Desktop Engineers on short-term contract basis with experience in Windows 11 deployments , manual clean-wipe installation of each laptop and reload end-user's profile to allocated devices.
Looking for the following areas, Rustenburg and Gauteng
Requirements
- Matric & relevant IT qualification
- CompTIA A+ and N+ Certifications (advantageous).
- Microsoft certifications such as MD-100 or MD-102 (beneficial)
- 3–5 years in desktop or end-user IT support roles.
- Experience in Windows 11 deployments, OS upgrades or desktop migration projects.
- Experience with backup and restoration of user data -imaging, reinstallation, and endpoint configuration
- Manual clean installation of each device and reload of an end-user's profile
- Available immediately, on contract basis
- Abiliity to travel to various deployment sites as needed
- Own reliable transport (advantageous but not mandatory)
Responsibilities
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Engineer • Rustenburg, North West, South Africa
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