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Telesales / Subscription Sales Consultant

Telesales / Subscription Sales Consultant

Globevest GroupJohannesburg, Gauteng, South Africa
10 days ago
Job description

Overview

Position : Telesales / Subscription Sales Consultant

Salary : Market related

Location : Johannesburg

Job type : Permanent

Industry : Media / Journalism

Reference Number : CWR.TSS.IM.

COMPANY DESCRIPTION :

Our client is South Africa’s leading multi-media trade and technical magazine publishers and exhibition organisers focused on the Mining, Plumbing, HEVCAR and Construction industries and they are looking for a Telesales & Subscription Sales Consultant to join their team as soon as possible.

JOB DESCRIPTION :

Responsible for achieving set sales targets and budgets and marketing of company products and services

  • Sales
  • Marketing
  • Customer Service
  • Administration

MAIN DUTIES & RESPONSIBILITIES

Sales

  • Drive new business strategy for product in line with company objectives
  • Identify and convert sales opportunities within our industry.
  • Close deals independently, meet required company budgets for existing and new business and proactively find alternative solutions to meet budgets where there is a possible shortfall.
  • Meet all company deadlines.
  • Proactively escalate issues and shortfalls giving proposed corrective action.
  • Actively sell to and maintain the accounts of current advertisers if applicable
  • Comply with all company and sales department reporting requirements.
  • Market to Clients the complete multimedia advertising opportunities at all times (Online, Print, Directories and Exhibitions) across products if applicable.
  • Listen to client’s needs and requirements and tailor make advertising options accordingly.
  • Comply with all company procedures relating to the sales order process and capturing orders on the system.
  • Identify and maintain good relationships with Advertising Agencies if applicable.
  • Accurately maintain and update sales schedules / database.
  • Administer and chase quotes.
  • Assist Finance to collect outstanding money owed by Debtors and comply with relevant finance risk controls.
  • Attend sales and production meetings.
  • Liaise with editorial department and capitalise advertising leads if applicable.
  • Actively contribute to publishing meetings, providing relevant feedback from the market.
  • Keep clients aware of correct material specifications and deadlines.
  • Keep up to date with rate cards and advertising prices of competitors.
  • Adhere to deadlines and ensure they are met.
  • Accurately file all correspondence relating to clients.
  • Feedback and capture opportunities and leads on the required system.
  • Take responsibility for the Sales Administrator work.

    • Marketing

  • Gather information in marketplace concerning publications and industry.
  • Attend exhibitions, client launches and promotions (including after hour functions).
  • Attend official body meetings relating to industries, including after hour meetings.

    • Customer Service

  • Seek information to understand customers’ circumstances, problems, expectations and needs.
  • Educate customers by sharing information with customers to build their understanding of issues and capabilities.
  • Build collaborative relationships by building rapport and a cooperative relationship with customers.
  • Place importance on taking action to meet customers’ needs; avoid over-commitment.
  • Implement effective means for monitoring and evaluating customer concerns, issues and level of satisfaction with product or services.

    • General & Administrative Requirements

  • Keep own skills and knowledge up to date, especially in respect of subjects that are directly relevant to the job, i.e. competitive publications, local affairs, legislative requirements.
  • Undertake any training required.
  • Ensure all expenses are submitted monthly.
  • Assist with training others as required by management.
  • Comply with company dress code and maintain a smart, business-like appearance at all times.
  • Comply with and use all company systems, procedures and policies.
  • Present a supportive, positive and enthusiastic attitude towards the job, the company and your colleagues at all times.
  • Actively promote the benefits of the company and its media and events and ensure that company policies and procedures are adhered to at all times.
  • Comply with all health and safety requirements and legislation.
  • Report any work related accident on day of occurrence
  • Perform any other reasonable job-related task as requested by management.
  • Supply reports and information as required by management.

    • EDUCATIONAL REQUIREMENTS

  • Matric
  • Relevant tertiary qualifications will be highly advantageous

    • EXPERIENCE AND SKILLS REQUIRED

  • Min 3 years’ experience in a sales role
  • Excellent track record of successful deal closures
  • General knowledge of industry
  • Sales Acumen
  • Advanced Computer Literacy (Word / Excel / Outlook)
  • Building Customer Loyalty
  • Building Trust
  • Communication
  • Continuous Improvement
  • Customer Focus
  • Negotiation
  • Sales Ability / Persuasiveness / closing the deal
  • Technical / Professional knowledge and skills
  • Good interpersonal skills
  • Trustworthy
  • Organised
  • Self-driven
  • High energy levels
  • Building positive, long lasting working relations (internal and external) associated with job function
  • Initiating Action

    • TO APPLY FOR THE POSITION, PLEASE FOLLOW THE LINK BELOW :

    POPIA

    By Submitting your CV, you confirm that :

  • We may retain your personal information in our database for future matching.
  • We may contact you when suitable opportunities arise.
  • The information you have provided to us is true, correct and up to date.

    • We endeavour to reply to each and every application, however, should you not hear back from us within 14 days please consider your application unsuccessful.

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