Academic Manager

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For :

As an Academic Manager, you are responsible for the compliance, development, and management of academic staff and performance evaluation systems for a portfolio of academic roles. To succeed, you must closely partner with Academic Analysis and Insight, Instructional Recruitment, Curriculum, Centralized Support, University Relations, Educator Operations Teams, and our University Partners. From the moment an educator receives their offer to join our teaching force, you will collaboratively ensure that they are ready to teach by the first day of class, feel supported throughout their teaching experience, and are fired up to put students first and never stop improving!

The Academic Manager is responsible for quality checking, providing actionable feedback, assigning professional development and precise record-keeping all aiming towards improving learner outcomes and the educator experience.

It is expected that the Academic Manager is able to use their initiative, work well under pressure and take ownership of operational and administrative tasks in consultation with the Sr Manager, Academic Management.

What skills are aligned to this role?

• Relationship Building : Manage and build relationships with 100's of educators.
• Project Management : Support initiatives that improve the educator experience
• Platform Knowledge : Understand various platforms our educators use in order to increase proficiency
• Risk management : Ability to discern when an educator issues needs to be raised to the attention of management.
• Effective Communication : Ability to support educator focused initiatives via 1 : 1 communication, larger trainings
• Ability to maintain focus and prioritize in a complex landscape : Support AMS quarterly OKRS
• Cross functional collaboration to push forward AMS initiatives

Responsibilities Include, But Are Not Limited To :

Academic Staffing for instructional staff roles within a portfolio

Support Instructional Staff Engagement and Strategic Partnerships  Build relationships with instructors in a portfolio to ensure we have accurate data in order to identify the ways in which we can best engage them (i.e. Focus groups, Survey analysis, etc...)

Drive Instructional Staff Satisfaction and Student Impact

Things That Should Be In Your Background :

Working conditions :

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work / life balance.

Full-time, ZA benefits include :

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.