Job title : National Credit Controller - Cape Town
Job Location : Western Cape, Cape Town
Deadline : November 23, 2025
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PRINCIPAL DUTIES & RESPONSIBILITIES
This role will be responsible for delivery of the following KPI’s :
Maintain a realistically low incidence of bad debtConsistently meet and maintain KPI’s (collections , bad debt, dso and query target )Close liaison with business units, internal and external clients, focal point being timeous collections and query resolutionRegular meetings with business partners and co-ordinating of the control functionImplementation of collection strategies across national footprintIdentify and develop key client contacts to secure recoveryUndertake pro-active regular reviews and follow up of outstanding debtsProduce debtor analysis for key clients and client portfoliosSupport the National Team and Account Managers with reconciliations and other ad hoc debtor analysisProvide accurate advice on debt management, queries vat issues etc.Involvement in the reconciliations analysis of ledger accounts and billing historyLiaise with billing on credit Control queries , through to prompt resolutionContribute to internal reviews of policies and know how capturing market information from file inception to recoveryEnsure all the relevant details are provided for the “collection package” delivered to the market for collectionsAnalyse market breakdown and calculate correct proportions due by client base.Assist with planning for the future developments, identify new opportunities where credit control function can assist the company to meet agreed business objectivesUndertake ad hoc responsibilities are requiredSKILLS and COMPETENCIES
Excellent understanding of Accounts Receivable, Sales and Operations procedures
Excellent understanding of Accounts Receivable, Sales and Operations proceduresMust possess initiative and work without supervisionAttention to detailAbility to maintain a high level of accuracyAbility to think criticallyQUALIFICATIONS and  EXPERIENCE
Minimum of 6 years in a credit control experience as well as 3 years exposure in reconciliationsExperience & exposure in a Service or FMCG environment (Banking Sector, Retail Sector , Shoprite, Edcon , Eskom and PnP etc.) is essential as it is key accounts and  on an open item systemProven working knowledge of accounting system (Credit Management 1,2,3)Strong computer skills in Microsoft Office applications (i.e., Word, Excel -Advance, etc.)Accounting / Financial Services  jobs