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Head, HOC Claims - GP, Roodepoort, 4 Ellis Street
Standard Bank GroupRoodepoort, ZA23 days ago
Job descriptionTo supervise and drive the management of the call centre-based claims area nationally, and to verify that the set key deliverables, such as cost containment and customer service levels, are met. To foster a dynamic Claims Fulfilment team and share the common goal of exceeding customer expectations, by keeping customers informed and timeously settling claims, whilst applying risk management principles. 10 years' experience in Short Term Insurance and non motor claims, with 5 years' managerial experience in Short Term Insurance. Directing People Documenting Facts Establishing Rapport Exploring Possibilities Following Procedures Generating Ideas Making Decisions Managing Tasks Meeting Timescales Providing Insights Team Working Thinking Positively Business Adminstration skills Process Analysis and Redesign Financial Acumen Claims knowledge and Management Change Management Root cause analysis Current and Emerging Capability Development Insurance jobs
Job title : Head, HOC Claims - GP, Roodepoort, 4 Ellis Street
Job Location : Gauteng, Roodepoort
Deadline : October 05, 2025
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Type of Qualification : A relevant qualification
Experience Required
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Roodepoort • Roodepoort, ZA