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Retail Store Leader (Woodlands)

Retail Store Leader (Woodlands)

Wellness Warehouse groupPretoria, Gauteng, South Africa
10 days ago
Job description

AREAS OF RESPONSIBILITY

  • Customer Experience

Be professional

  • Manage customer interactions, complaints and requests
  • Optimise selling space and drive replenishment to ensure stock availability
  • Conduct floor walks to ensure housekeeping disciplines are adhered to
  • Store Profitability

    • Sales – meet or exceed targets

  • GP – reduce wastage & improve stock accuracy within benchmarks
  • NP – reduce controllable expenses in line with budgets
  • Interpret Income Statement information and formulate and implement action plans
  • Identify challenges, trends and opportunities to drive continuous improvement
  • Store Disciplines & Productivity

    • Ensuring that monthly store audit benchmarks are achieved and improved upon

  • Risk Management

    • Effective stock control and stock management

  • Effective cash handling procedures and controls
  • Lead, develop and retain team members

    • Performance development culture and team effectiveness

  • Leading, developing and coaching the team
  • Basic IR

    • JOB SPECIFICATIONS

  • Grade 12
  • Business / Admin qualification – a retail management diploma or degree would be advantageous
  • Minimum 5 years retail experience – sales, merchandising and admin experience (including 2-3 years managerial experience)
  • A genuine interest in health and wellness – brand ambassadors
  • Fully computer literate
  • Strong written and verbal communication skills
  • Ability and willingness to work weekends and extended retail hours
  • Proficiency in stock management, cost control and cost management
  • Own transport essential
  • Competency Assessment Achieved

    • OFFER

  • Remuneration based on a ‘cost to company’ model and performance incentives.
  • All permanent team members are required to join the company’s provident fund and risk benefit.
  • Medical aid options are available.
  • Birthday leave

    • BENEFITS

  • Team member discounts on in-store and online purchases
  • Ongoing learning and development through our in-house Wellness Training Academy and supplier training.
  • Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)

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    Retail Store Leader (Woodlands) • Pretoria, Gauteng, South Africa