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Compliance Auditor

Compliance Auditor

takealot.comCape Town, ZA
3 days ago
Job description

Job title : Compliance Auditor

Job Location : Western Cape, Cape Town

Deadline : October 25, 2025

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Your responsibilities will include :

Franchise Management - Independent Contract (IC) Drivers -

  • Conduct in field Driver Shifting Inspection Audits in accordance with the compliance standard operating procedure (SOP) documents
  • Remove Drivers from shift if they are non-compliant and fail the inspection audits conducted
  • Report the results of the inspection audits to the Hub Owners, Hub Managers and Franchise Management Team, detailing areas of focus for attention and corrective behavior;
  • Report on repeat offenders and institute corrective actions and re-training

    • Pick N Pay Takealot Pickup Point (TPP) -

  • Escalate issues experienced during day-to-day operations
  • Weekly support visits to support improved business operations - act as a consultant to the Pick N Pay Store management to drive business success
  • Driving the company policies, procedures and brand standards through regular auditing processes
  • Monitoring and measuring branch performance and productivity against Service Level Agreement’s (SLA’s) through system checks and reports
  • Presenting solutions to solve problems to help drive the momentum and success of the Pick N Pay Takealot Pickup Point customer service offering.

    • General -

  • Generate reports on your findings in Excel and PowerPoint (or Google Equivalent)
  • Analyze and report on trends in your areas
  • Hold review meetings with the appropriate / respective management team
  • Review applicable SOP’s as they become due for review
  • Monitor compliance with regards to the applicable SOP’s

    • Meet Audit KPI’s

  • Support Franchise Managers and Food Compliance Coordinators who are performing audits of their practice in the normal course of their duties
  • Ensure processing, compliance and administration duties are completed accurately and timeously
  • Take responsibility for matters and work assigned tasks
  • Conduct housekeeping audits and any other audits that may be assigned

    • Minimum qualification and experience requirements :

  • Matric (Grade 12)
  • NQF Level 4 / Diploma advantages
  • 1-2 Years’ experience in a supervisory role within a Franchise business and / or hospitality industry
  • Previous operational auditing experience will be advantageous
  • Must be competent in Microsoft Office or Google Equivalent
  • Must have a valid driver’s license.
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    Auditor • Cape Town, ZA