Assistant Faculty Officer X2

Job Knowledge

, Skills and Experience

• B. Tech / Bachelor’s degree in Administration/ Business and Information Administration/Office Management and Technology.
• Minimum of 3 years of relevant experience in a higher education setting, or customer service environment. (Student support service; e.g applications, marks processing, registration, graduation ect )
• Proven proficiency in a Student Administration System (e.g., ITS).

Key Performance Areas / Principal Accountabilities

• Handbooks- Design and implement a quality assurance process for updating the faculty’s handbooks and manage annual amendments to the Prospectus.
• Manage the articulation of committee decisions by overseeing the tracking and implementation of FEC, Senex, Faculty Board decisions- (checking the academic records).
• Prepare data for the annual course enrolment projections.
• Generate and analyse in-depth statistical queries and reports as required by Faculty Manager.
• Develop and maintain a faculty management information system and ensure that the faculty has adequate policy information and data to inform its academic management and planning functions.
• Gather and collate information and draft reports.

Competencies

• Communication
• Facilitating change
• Building interpersonal relationships
• Individual leadership
• Client/student service and support
• Planning and organizing
• University awareness
• Teamwork/collaboration
• Building partnerships
• Information management 3
• Decision making / judgement 3
• Managing conflict