Inventory And Warehouse Systems Manager

Who we are

India Ink was born from a love of textiles and the magic of Indian craftsmanship. What began as a search through Jaipur's markets for hand-block-printed linens and vintage kanthas has grown into a much-loved homeware brand based in Cape Town. We work closely with artisans across India to bring hand-stitched, block-printed, and embroidered pieces to life—each one thoughtfully made and rich in story.

Our collections are a celebration of colour, craft, and the beauty of the handmade.

What you will do

• Oversee weekly stock replenishment movements of all locations in the business
• Oversee the product component administration of local production stock orders
• Capture and reconcile invoices of local stock orders
• Manage timelines related to receiving of import stock orders
• Capture and reconcile invoices of import stock orders
• Oversee movement of sample units within the business
• Oversee the accurate picking, packing and shipping of online customer orders
• Manage stock returned by customers
• Ensure that standard Wholesale orders are managed efficiently
• Oversee the process of managing key Wholesale accounts, which includes more focused stock management and monthly account reconciliations
• Maintain real-time inventory accuracy across all SKUs and locations
• Plan and oversee stock counts across all locations of the business; both daily smaller SKU selection counts and full range annual stock counts
• Lead the investigation and correction of all inventory-related exceptions, both in the warehouse and in stores (e.g. missing SKUs, damages, incorrect stock levels due to POS errors)
• Manage all ad hoc stock adjustments as requested by other departments in the business
• Collaborate with Accounts to ensure that synchronization of systems are smooth and free of errors that may impact financial KPIs
• Liaise with Marketing regarding any stock requirements for Marketing activities and ensure that accompanying stock movements are accurate
• Liaise with Buying, Planning and Office Management on stock preparations for any events
• Suggest process and / or workflow improvements to increase the speed and accuracy of the Stock Team
• Provide strong leadership to the Stock Team and shape them into a highly efficient and functional team
• Guide, support and train the Stock Team members in all their functions to enable them to work confidently and independently
• Facilitate and ensure effective communication by the Stock Team
• Take responsibility for the growth and development of the Stock Team
• Plan capacity of the Stock Team and liaise with Office Management regarding temporary additional staff requirements
• Prepare daily and weekly reports on inventory movements, exceptions and KPIs
• Uphold safety, cleanliness, and compliance standards throughout the warehouse

The skills and attributes you would display

Your qualifications and experience

Other

Our Values

Job Types

Full-time, Permanent

Work Location

In person

Application Question(s)

What is your expected monthly remuneration?

If you are currently employed, what is your notice period?

Do you own a personal laptop?

Did you ever make an improvement in a workplace, whether through a system, a space, or a process?

If yes, please tell us about it.

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