Role Purpose
To lead the life distribution function at Zestlife, driving growth through strategic channel development, sales performance management, and digital enablement.
This role is pivotal in expanding Zestlife's life insurance footprint and enhancing call centre productivity and partner channel success.
Requirements
- Qualification : CA(SA), Actuary, or strong commercial sales executive with deep experience in life insurance.
- Experience : 8–10 years in life product sales, development, or distribution management. Call centre leadership experience highly advantageous. Tech‑savvy with a passion for digital transformation in distribution models.
Duties & Responsibilities
Sales Leadership
Oversee life insurance call centre operations, including performance metrics and incentive structures.Manage dealer segment and third‑party sales initiatives.Strategic Distribution Planning
Develop and execute a life product distribution strategy aligned with business goals.Identify new opportunities and channels for life insurance product growth.Technology & Innovation
Chair the optimisation committee focused on fintech integration and call centre system enhancement.Leverage data and automation to improve efficiency and client conversion.Product Development & Execution
Collaborate with actuarial, operations, and marketing teams in developing and refining life products.Drive implementation and rollout across distribution teams.Governance & Compliance
Ensure adherence to regulatory standards and internal controls.Lead operational and governance meetings related to sales and distribution.Competencies
Developing strategies : focused on developing strategies; thinks in the longer term and anticipates trends; envisages the future and adopts a visionary approach.Seizing opportunities : identifies business opportunities; creates additional sales for future growth; wants to win and outperform competitors.Convincing people : comfortable persuading others; shapes opinions by being outspoken; seeks to negotiate with others.Empowering Individuals : motivates individuals by empowering them; inspires people and groups; gives encouragement to others.Making decisions : determined and decides on actions; willingly assumes responsibility; definitive and stands by own decisions.Providing Insights : focused on continuously improving things; provides insights by identifying key issues; makes intuitive judgement.Seniority level : Director
Employment type : Full‑time
Job function : Management and Manufacturing
Guardrisk Cape Town, Western Cape, South Africa
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