Sales and Support VA

Overview

Were Hiring : Sales and Support Virtual Assistant (VA). Remote | Full-Time | E-commerce Support. TalentPop App partners with fast-growing e-commerce brands to deliver exceptional sales and customer support that drives conversions and builds loyalty.

If you have a background in sales or customer service and are highly organized, tech-savvy, and motivated to help customers find the right solutions, this role may be a perfect fit.

Responsibilities

• Provide real-time support to customers via live chat, email, SMS, and phone
• Recommend products, assist in purchase decisions, and identify upsell / cross-sell opportunities
• Manage order inquiries, including shipping, tracking, returns, and refunds
• Update CRM tools and track customer interactions accurately
• Represent each e-commerce brand in a way that reflects their tone and values
• Share customer feedback and insights to improve sales processes
• Collaborate with internal teams to meet performance and service goals

Qualifications

Technical Requirements

What We Offer

How to Apply

To apply : Please include the application code BCS in your submission to be prioritized. When asked for the position title, select or write Brand Concierge .

Join us at TalentPop App and help shape the future of e-commerce sales and support. Apply today.

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