Sales Manager

Lead, coach, and manage the Sales and Account Management team to drive new business, strengthen client relationships, and grow revenue within the commercial hygiene and hospitality sector.

Contract-to-Permanent. This position is initially offered on a 3-month contract basis. Successful performance during probation will result in permanent employment.

Minimum Requirements and Qualifications:

• Post-matric qualification in sales or management
• 8 years+ of proven experience in sales/account management within commercial cleaning/hygiene solutions, preferably within hospitality
• Previous experience managing or leading a sales or account management team
• Strong understanding of service-based sales environments with recurring client contracts
• Experience servicing hospitality, food service, catering, or commercial kitchen environments advantageous
• Valid driver's license and own reliable transport

Key Performance Areas:

• Lead and manage a team of Account Managers
• Develop and implement sales strategies to achieve team and individual targets
• Monitor, track, and analyse sales performance
• Conduct regular joint field visits to support team members in client meetings and ensure service standards are upheld
• Resolve escalated client issues and maintain strong customer relationships
• Compile and present sales performance reports to senior management
• Assist with recruitment, onboarding, and training of new team members
• Identify new market trends, competitor activity, and opportunities to upsell or cross-sell within existing accounts