Are you an organized, self-motivated individual who thrives in a fast-paced environment? Do you enjoy working with people, solving problems, and keeping everything running smoothly? If so, we’re looking for you!
My client in the tutoring field is in need of a highly efficient admin whiz with strong attention to detail and a knack for multitasking. If you’re resourceful, proactive, and eager to be part of a dynamic, close-knit, remote team, this role is perfect for you.
They Are Looking For :
Someone who excels at :
- Administrative tasks and maintaining a structured workflow.
- Written communication with clients and internal teams.
- Providing top-tier customer service with a client-first mindset.
- Managing multiple tasks simultaneously across various platforms.
- Staying organized and meeting deadlines in a fast-paced environment.
- Collaborating effectively with a driven sales team.
- Handling challenges with resilience and problem-solving skills.
- Taking ownership of responsibilities to ensure a seamless sales process.
- Bringing positive energy and a great sense of humor to the team.
You should also be comfortable working some weekends during peak seasons (4 hours on a Saturda y).
A Day in the Life :
Proactively manage client communications to ensure a seamless experience.Support the sales team with follow-ups, including calls, chats, payments, and troubleshooting.Coordinate with internal teams to resolve client queries efficiently.Schedule appointments for the sales team as needed.Identify sales opportunities and provide initial quotes to potential clients.Think creatively to provide innovative client solutions.Work collaboratively to support team success.Prioritize the client experience by putting yourself in their shoes.Help the sales team achieve their targets.Contribute ideas to improve processes and efficiency.Requirements : What You Will Need :
Your own laptop and internet connection.A quiet office space.A headset and working camera.6+ years of experience in a customer service roleAble to type 35 wpmFluent in English and AfrikaansSalary R12 500 per month
PS : Did we mention the role is FULLY remote?! If this sounds like you, apply now!#J-18808-Ljbffr