FIRST LINE MANAGERS – FOODS OPERATIONS & EQUIPMENT CENTRE

FIRST LINE MANAGERS – FOODS OPERATIONS & EQUIPMENT CENTRE

Listing reference : woolw_

Listing status : Under Review

Apply by : 12 May 2025

Position summary

Industry : FMCG & Supply Management

Job category : FMCG, Retail, Wholesale and Supply Chain

Location : Cape Town

Contract : Permanent

EE position : Yes

Introduction

To manage and deliver defined operational processes within the agreed Service Level Agreement (SLA) and effectively manage costs through operational excellence.

Main Responsibilities

• Ensure the delivery of team goals through relevant scorecards as per the strategy using the INVOCOM methodology.
• Provide input and execute the business unit's 1-year operating plan, budget, and scorecard with continuous improvement in mind.
• Build, integrate, and maintain relationships with all stakeholders in line with SLAs to achieve operational excellence, e.g., Transport, Trunking, Cross-Docking, and Equipment Centre.
• Manage end-to-end process compliance (e.g., receiving, picking, dispatch, inventory) against documented process standards within the area of responsibility.
• Optimize the use of all resources and plan operational implementation of all variable assets to ensure excellence (e.g., staffing FTE plan, scanners, technology equipment, pallet jacks, reach trucks, consumables, stationery).
• Adhere to company policies and procedures in line with corporate governance principles.
• Ensure timely delivery of accurate reporting and administration for transactional excellence.
• Develop and foster a high-performance culture through leadership, feedback, guidance, support, and coaching.
• Demonstrate effective leadership aligned with Woolworths Values to ensure operational scorecard delivery.
• Contribute to achieving the BU EE targets.
• Manage performance and participate in talent management, succession planning, and recognition initiatives.
• Manage employee relations in line with sound people principles and strategy.
• Ensure compliance with company policies, procedures, and legislation (e.g., OHASA and SHE Acts).
• Maintain knowledge of logistics and distribution processes.
• Understand supply chain operations and stakeholder impact.
• Be PC literate and capable of capturing information and producing reports.
• Manage consumables and assets effectively.
• Understand process compliance and relevant legislation.
• Work across different temperature regimes, e.g., Cold Chain, Frozen areas.
• Quickly develop knowledge of suppliers and service providers, demonstrating passion for customer delivery.
• Understand the impact of one's role on service delivery to internal and external customers.
• Maintain a customer service mindset.
• Know performance management systems and employee relations procedures.
• Work under pressure while maintaining attention to detail.
• Work flexible hours as per business requirements.

Other Job Requirements

Theoretical Knowledge :

Experience :

Additional Requirements :

Woolworths is committed to transformation and employment equity. Recruitment decisions will consider these goals.

Please email your CV and the External Woolworths Application form (available on the Woolworths Careers Website) to . Ensure you specify the vacancy in the 'subject line' of your email. If you are not contacted within 6 weeks of the closing date, your application has been unsuccessful.

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