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On Demand Analytics Planner

On Demand Analytics Planner

takealot.comCape Town, ZA
18 days ago
Job description

Job title : On Demand Analytics Planner

Job Location : Western Cape, Cape Town

Deadline : October 10, 2025

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  • takealot.com, a leading South African online retailer, is looking for a highly talented On-Demand Analytics Planner to join our team in Cape Town.
  • We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people to join us.  We offer market-related benefits, a great work environment and a promise that you won’t get bored, as long as you are prepared for a challenge and want to build something great.
  • This hybrid role combines inventory planning, data analysis, and process optimisation to support our fast-paced on-demand services operations. The role is responsible for ensuring efficient inventory replenishment across our dark store network, whilst leveraging data analytics to drive informed decision-making and continuous process improvements.

Your responsibilities will include :

Inventory Planning; Management (50%)

  • Monitor inventory levels and manage the replenishment process to maintain continuous product availability across dark stores
  • Analyse sales data and inventory reports to forecast needs and adjust inventory levels accordingly
  • Coordinate and execute weekly cycle counts and investigations for stock discrepancies
  • Act as primary point of contact for dark stores regarding missing, damaged, or expired stock issues
  • Manage returns processing, ensuring accurate scheduling based on store requests and operational requirements
  • Develop strategies to minimise waste and markdowns whilst improving inventory turnover

    • Data Analysis; Business Intelligence (30%)

  • Create and maintain business reports, dashboards, and alerts using BI tools (Looker and Knime)
  • Extract, manipulate, and analyse data using SQL to provide actionable insights for stakeholders
  • Verify data quality and ensure adherence to required standards across all reporting structures
  • Model data for analysis and develop performance metrics for inventory and operational efficiency
  • Collaborate with internal stakeholders to understand their reporting and data analysis needs

    • Process Optimisation; Problem-Solving (20%)

  • Identify systematic inefficiencies and recommend process improvements
  • Manage workflows for order processing, including file uploads, batch scheduling, and WMS coordination
  • Escalate and manage tickets between distribution centres and stores for operational discrepancies
  • Participate in cross-functional team meetings to discuss operational issues and develop solutions
  • Drive continuous improvement initiatives across planning and operational processes

    • Attributes :

  • Essential : Strong SQL skills for database querying and data manipulation
  • Essential : Proficiency with BI tools (Power BI, Looker, Qlik, or similar)
  • Essential : Advanced knowledge of Microsoft Office Suite / Google Workspace (particularly Excel / Sheets)
  • Working knowledge of inventory management systems and WMS platforms
  • Experience with customer service platforms (Zendesk or similar) advantageous
  • Familiarity with GBQ (Google BigQuery) preferred

    • Qualifications and Experience :

  • Bachelor’s Degree in Commerce, Business Management, Information Systems, Supply Chain Management, or related field
  • 1-3 years of experience in inventory management, retail planning, business analysis, or related roles
  • Experience within e-commerce, retail, or quick commerce environments highly advantageous
  • Proven track record of working with inventory management systems and data analysis tools

    • We seek to Employ an Extraordinary Mind who :

  • is respectful but forthright
  • is an expert at doing, who can not only design but also execute
  • is analytical, able to use data to make decisions
  • is competitive, self-directed and strive to be the BEST (GREAT requires a lot of work and does not only happen during business hours
  • is passionate about the potential of e-commerce and delivering a world-class customer experience
  • is entrepreneurial, thrives under change and accepts it is a constant and always looks for solutions to do something better and faster
  • is business SMART. Able to think about problems from a business perspective using technical and product input;
  • is curious and challenge the status quo
  • is innovative and enjoys iteration
  • is collaborative
  • will be at the cutting edge of developing new concepts for takealot.com
  • thinks like an owner of the business
  • is SMART, has INTEGRITY and is HARD WORKING
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    Demand Planner • Cape Town, ZA