Collections Agent

Overview

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Are you looking for a rewarding career where your hard work and dedication pay off? At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven by values that shape everything we do. We believe in making a positive impact, getting things done, finding better ways, and always doing the right thing. We’re excited to offer a unique opportunity for an energetic and motivated individual to join our team as a Collections Consultant. Join our growing team and make a real impact while enjoying excellent earning potential and benefits.

Why Join Us?

• Uncapped Commission Potential : The sky is the limit! Not only will you receive a highly competitive basic salary, but you’ll also be eligible to earn unlimited commission based on your collections performance!
• Comprehensive Benefits Package : Enjoy peace of mind with our comprehensive benefits, including Funeral Cover, Life Cover, Disability Cover, and Medical Cover. Plus, take full advantage of Paid Birthday, Study, and Maternity Leave – because we care about YOU!
• Flexibility with Hybrid Work Opportunities : High performers have the opportunity to enjoy the option to work from home. Achieve great results from wherever you feel most productive!
• Earn More with Overtime : High performers have the opportunity to boost their earnings with paid overtime to further their collections efforts – the more you give, the more you get!
• Boost Your Savings with Our Prosperity Plan : With our Nimble Prosperity Plan, we help you plan for your future while allowing you the ability to access your savings in the event of an emergency. Hit your performance targets and get a R1,000 kick-start bonus to jump-start your journey to financial freedom!
• Stay Connected with Free Wi-Fi : During your well-deserved break, enjoy FREE Wi-Fi in our pause areas – catch up with friends, stream your favorite show, or simply relax while we’ve got you covered.

Job Purpose

As a Collections Consultant, your primary responsibility will be to engage with customers who have outstanding debt obligation and negotiate payment plans. This is not just about collecting; it’s about building human connections and providing solutions that benefit both Nimble and our customers.

You will need to leverage strong communication skills and problem-solving abilities. Your success will be measured by your ability to exceed expectations.

Key Performance Areas

Achieve and exceed individual collection targets through effective communication and negotiation.

Engage with customers empathetically and professionally, negotiating payment plans that benefit both the customer and Nimble.

Ensure adherence to all relevant laws, policies, and industry regulations to maintain ethical standards and minimise risks during the collections process.

Positive Impact : Be an inspiring force, contributing positively to your team.

Who We\'re Looking For

We are looking for candidates with at least 6 months of experience in outbound collections, sales, or customer service. If you are results-driven, thrive under pressure, reliable, have a positive attitude, and enjoy working as part of a team, then this could be the perfect role for you.

What You Need

What You’ll Get

Working Hours

You will be required to work a maximum of 45 hours per week.

Ready to Apply?

Apply today and take the first step towards an exciting career with us. Shortlisted applicants will be contacted for an interview (telephonically or in-person). Don’t miss out on this exciting opportunity to join a great team and unlock your earning potential. This position is open in line with the Nimble Group Employment Equity Plan.

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