Account Manager Market Related

Leading Packaging Company - Key Account Manager

Leading Packaging company in the KZN area requires the expert skills of a qualified Key Account Manager to join their team.

The Account Manager is responsible for achieving the agreed targets of sales and profitability for the assigned customers in his / her region and for maintaining and developing a sustainable relationship.

The Account Manager drives the development and implementation of the respective customer’s strategy. He / she is responsible for driving results into the business (sales, margin, receivables, and inventories).

Duties & Responsibilities

• Develop and execute the sales account plans to ensure targets are met.
• Maintain a sustainable relationship with the customer and open new growth opportunities.
• Hold ownership for correct pricing and margins, claim handling, payments, and contract negotiations.
• Implement price reviews and drive cost recovery models in place at customer.
• Drive cost, value-added, and efficiency initiatives.
• Support exceptional quality and product delivery.
• Drive innovation together with Product Management and the customer.
• Collect market data and develop the yearly account budget.
• Work closely with the global Sales Account Management team to align overall sales strategy.
• Ensure quality of the information that is fed back into the group.
• Understand market drivers, deliverables, and competitors of the customer, aligning these to the client's strategy.
• Communicate and drive timelines / critical paths, samples collection, and other tasks in project management.
• Formalize customer SLA’s.
• Develop and maintain the sales pipeline, ensuring it is updated with correct information.
• Drive profit improvement initiatives at the customer.
• Understand market synergies, trends, and market prices, and communicate that information back to the EMM market price database.
• Frequent visits to customers and prioritize time in front of the customer.
• Responsible for accurate sales forecasting and demand management.

Desired Experience & Qualification

Package & Remuneration

Market Related

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