Firewall Engineer

Job Purpose

We are seeking a highly skilled and experienced Firewall / IT Technician to join our client's team. The successful candidate will be responsible for planning, implementing, and maintaining IT solutions for clients, with a strong focus on firewall technologies, IT infrastructure management, and cloud solutions. This role requires a lateral thinker with excellent problem-solving abilities, the ability to lead IT projects, and strong communication skills.

Key Responsibilities

• Plan, coordinate, and manage IT infrastructure projects from initiation to completion.
• Setup, configure, and maintain firewalls (preferably Sophos).
• Administer Microsoft 365 environments, including Admin Centre and SharePoint.
• Perform and oversee email migrations for clients.
• Manage and maintain Windows Servers, desktops, and networking infrastructure.
• Provide advanced desktop and network support, ensuring minimal downtime for clients.
• Support and maintain cloud architectures (Azure), hosted servers, and backup solutions.
• Implement and manage patching, RMM solutions, and endpoint security tools (ESET).
• Setup, maintain, and troubleshoot PABX systems.
• Lead and mentor IT teams, ensuring best practices and service excellence.
• Research and implement tailored IT solutions to meet specific client needs.
• Provide professional, client-facing communication and support.

Required Skills & Experience

Advantageous Skills & Qualifications

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