Client Relationship Management - Lead Specialist

Company : Marsh

Overview

Responsible for maintaining and expanding a mid-sized book of business containing larger or nuanced accounts across various industries or specialties and may contribute to the sales work for complex high-priority accounts owned by senior colleagues. Develops the sales strategy for managed accounts leveraging an in-depth understanding of client needs market trends and internal product or service offerings. Manages research efforts and analyses on relevant markets and industries to identify potential relationship needs target new buyer hubs and ultimately target areas to expand the book of business for the team and / or personal book of business. Completes analyses consolidating project and / or market data with understood account needs and expectations to fulfill competitive and well-thought proposal work for personal or superior colleagues existing or potential accounts and cross-functional opportunities to institutionalize accounts.

Responsibilities

• Develops the sales strategy for managed accounts leveraging an in-depth understanding of client needs, market trends, and internal product or service offerings.
• Manages research efforts and analyses on markets and industries to identify potential relationship needs, target new buyer hubs, and expand the book of business for the team and / or personal book of business.
• Completes analyses consolidating project and / or market data with understood account needs and expectations to fulfill competitive and well-thought proposal work for existing or potential accounts and cross-functional opportunities.
• Develops project plans leveraging knowledge of team and personal technical and professional capabilities, strategizing feasible timelines and work expectations to deliver products and solutions to accounts.
• Conducts robust analyses to create feasible and effective custom product solutions for new or existing personal accounts or complex team accounts, ensuring overall pricing and policy compliance.
• Addresses escalated issues in a timely and effective manner, maintains positive relationships, and delivers on timelines and outcomes.
• Actively engages and nourishes relationships and professional networks within client organizations.
• Attends and participates in industry events and conferences to build a strong professional network, maintain proximity to the relevant market, and represent the Company.

Qualifications

Required Experience :

Unclear Seniority

Key Skills

General Insurance, Corporate Sales, Cost Estimation, Benefits & Compensation, Heavy Equipment, AC Maintenance

Employment details

Employment Type : Full-Time

Experience : years

Vacancy : 1

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