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Reservations Outbound Consultant-Port Shepstone
Reservations Outbound Consultant-Port ShepstoneBeekman Group • ZA
Reservations Outbound Consultant-Port Shepstone

Reservations Outbound Consultant-Port Shepstone

Beekman Group • ZA
22 days ago
Job description

Job title : Reservations Outbound Consultant-Port Shepstone

Job Location : KwaZulu-Natal,

Deadline : November 23, 2025

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Key Responsibilities

  • Commit to The Beekman Way, working cohesively as a team and going the extra mile to meet member needs.
  • Conduct outbound calls, emails, and virtual / face-to-face consultations with members, focusing on those who haven’t recently booked.
  • Promote and secure reservations across the portfolio, matching member preferences with available options.
  • Achieve and exceed outbound sales and booking targets, conversion rates, and contact percentages as set by the department manager.
  • Maintain productivity and quality standards, ensuring accurate booking processes and excellent customer interactions.
  • Key Competencies & Personal Attributes

  • Matric with 3 years relevant Call Centre experience,
  • Experience working in outbound sales or customer service, preferably in the hospitality or travel industry
  • Excellent written and verbal communication skills in English
  • Multi-tasking and time-management skills, with the ability to prioritize tasks
  • Ability to work under pressure
  • The successful candidate will be required to work shifts, including Saturdays.
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