F&B SUPERVISOR (BANQUETING & RESTAURANT)

SALARY : MARKET RELATED WITH MEDICAL AID / PROVIDENT FUND

Our client in the Hospitality industry is looking for a Food and Beverage Supervisor.

Responsibilities encompass day-to-day activity management, maintaining high-quality standards, and fostering a positive team working environment in all Food and beverage areas of our luxury hotel.

Duties & Responsibilities but not limited to

Effectively handle guest complaints

Assist with rostering, taking into consideration forecast, wage cost, staff requests, etc.

Ensure staffing levels are adequate for the next service period, adjusting the roster where necessary

Ensure beverage cost is maintained to budget

Report any shortages in equipment to the manager

Conduct staff training including induction, product knowledge

Counsel staff if not performing to the Outlet''s standards

Attend and actively participate in necessary meetings

Be able to take charge of the outlet / area in the absence of the Manager

Daily stock ordering

Flexibility to work in all F&B areas

Desired Experience & Qualification

Degree or diploma in hospitality management or related field.

Supervisory / managerial role in F&B department, preferably in a four-star hotel.

Experience in rostering, staff scheduling, and managing staffing levels.

Ability to manage beverage costs within budget.

Conducting staff training, including induction and product knowledge.

Capable of taking charge in the absence of the Manager, making decisions, and leading a team.

Effective communication in meetings and with the team.

Willingness to work in all F&B areas.

Understanding of the food and beverage industry, trends, and best practices.