Site Manager
Prudent HR SolutionsMdantsane, Eastern Cape, South Africa22 hours ago
Job descriptionSupervise cash handling, reconciliations, and banking activities. Ensure compliance with financial control policies and audit requirements. Identify and resolve cash variances promptly. Maintain accountability at cashier and back‑office system levels. Manage stock ordering, receiving, GRV capturing, and variance controls. Monitor sales trends, minimum order quantities, and wastage. Conduct scheduled stock counts and supplier reconciliations. Ensure accurate stock management and reporting. Lead, train, and motivate the team to achieve site performance goals. Manage recruitment, onboarding, and performance appraisals. Maintain discipline, grooming, and attendance standards. Promote a professional and customer‑focused culture. Ensure high standards of service delivery and customer satisfaction. Address customer complaints professionally and promptly. Maintain store presentation and queue management. Drive upselling, promotions, and loyalty programme initiatives. Ensure compliance with occupational health, safety, and environmental regulations. Conduct regular safety and hygiene audits. Maintain emergency and evacuation procedures. Promote a culture of safety awareness among staff. Prepare accurate daily, weekly, and monthly operational reports. Verify wet stock data, ATG readings, and DTS reports. Reconcile cash, pump readings, and POS data. Monitor profitability, staff hours, and expense variances. Maintain organised and audit‑ready administrative records. Liaise with suppliers, maintenance teams, and franchisor representatives. Support marketing campaigns, in‑store promotions, and improvement initiatives. Matric / Grade 12 (essential) Diploma or Degree in Retail Management, Business, or Accounting (advantageous) Minimum of 3–5 years’ experience as a Site or Retail Manager (fuel, FMCG, or quick‑service sector preferred) Proficient in POS, GRV, wet stock, ATG, and cash‑up systems (Stowe or similar) Strong leadership and people management experience Excellent communication, problem‑solving, and time management skills Computer literacy (MS Office, Excel) Valid driver’s license High integrity and accountability Strong attention to detail Hands‑on, disciplined leadership style Results‑driven and customer‑focused Calm, professional, and solution‑oriented under pressure Competitive basic salary (based on experience) Company vehicle and fuel allowance Lunch allowance Performance‑based incentive bonuses Ongoing training and career development opportunities
Site Manager
Prudent HR Solutions
Location : Mdantsane, Eastern Cape
Industry : Fuel / Retail / Convenience
Type : Permanent | Full-Time
Role Overview
Our client, a leading organisation in the fuel and convenience retail sector, is seeking a hands‑on, disciplined, and performance‑driven Site Manager to oversee daily operations at their Mdantsane branch. This is an exciting opportunity for an experienced operational leader with a proven ability to manage retail or forecourt sites efficiently while driving profitability, safety, and customer satisfaction.
Key Responsibilities
Forecourt and Store Operations
- Oversee all forecourt and convenience store operations to ensure readiness and functionality.
- Maintain site cleanliness, presentation, and safety standards.
- Manage staff rosters, daily briefings, and operational targets.
- Coordinate with suppliers to ensure timely fuel and stock deliveries.
- Monitor equipment, signage, and lighting for optimal operation.
Cash and Financial Management
Stock and Inventory Control
Staff Leadership and Development
Customer Service and Experience
Health, Safety, and Compliance
Reporting and Administration
Cross‑Functional Coordination
Minimum Requirements
Behavioural Competencies
Remuneration and Benefits
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Site Manager • Mdantsane, Eastern Cape, South Africa
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