Main Purpose of the Job :
To assist in ensuring the efficiency and productivity of the Workshop
Responsibilities :
- Troubleshooting, repair of complex machinery in a professional / timely manner.
- Reading and understanding of manuals / blueprints / diagrams / mechanical schematics and electrical diagrams.
- Running trials / tests on equipment and interpreting the results into further recommendations
- Undertaking installation / commissioning / training on equipment.
- Writing up reports based on findings / service on equipment
- Performing routine maintenance on complex equipment at site or in the workshop.
- Ability to work with minimal supervision and use technical judgement on complex tasks.
- Prompt assistance / advice to customers with queries / breakdowns in an appropriate manner.
- Ensure customers expectations are exceeded in respect to quality and service.
- Respond immediately to requests for workshop breakdowns from customers.
- Action customer services as per the schedule.
- Analyse the cause of the problem.
- Arrange quotes for customers to authorise repairs.
- Ensure arranged and required spares are arranged to complete the job.
- Maintain safety standards both in-house and for customers.
- Form part of the standby team.
Requirements :
Qualified Millwright with an electrical background ( 5 years plus experience).Experience in the FMCG sector is a MUST!It's important to note that this role does not entail working in a factory; instead, it involves visiting clients all over Gauteng to repair machinery that is too large to transport, hence the need for technicians to travel to the client's location.Given the extensive travel required to reach clients across Gauteng / KZN, this position is best described as that of a Field Service Technician (FST).Must be available for on-call duty every second week, which may include Saturdays and Sundays (operational hours are from 7 : 30 am to 5 : 30 pm).Must be able to work independently, demonstrate initiative, manage multiple job cards, meet tight deadlines, be self-driven, computer literate, and have good communication skills.Proficiency in Afrikaans (as the client base the successful candidate will be servicing is predominantly Afrikaans speaking)