Workforce Optimisation Manager

GG Financial RecruitmentCape Town, South Africa

24 days ago

Job description

An International Company based in the northern suburbs of Cape Town is looking for a Workforce Optimisation Manager for their Payments and lending division

Experience Required

8 - 10 years of workforce planning and forecasting experience in a large-scale operations (500+ FTE), in-and outbound, multi-channel Contact Centre environment at a managerial level

Qualification required

Bachelors degree in Analytics, Statistics, Computer Science, Finance, or related field or Diploma in Data Analysis / Data Science is advantageous

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Workforce Manager • Cape Town, South Africa

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