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Field Sales Executive - Freight

Field Sales Executive - Freight

Greys PersonnelKariega, Eastern Cape, South Africa
21 days ago
Job description

Summary

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures.

Position Information

Our client in the logistics industry, in Port Elizabeth, is seeking an achievement-oriented Field Sales Executive with experience in logistics (Freight Forwarding) who can deliver on both target & customer satisfaction measures.

Location

Port Elizabeth

Job Requirements

  • Proven experience in sales, preferably within the logistics or related industries.
  • Strong communication and interpersonal skills.
  • A proactive approach to problem‑solving and decision‑making.
  • Ability to work independently while also being a team player.
  • Outstanding communication and negotiation skills, and the ability to focus on outcomes.
  • Strong Microsoft Office skills.
  • A good working knowledge of airfreight, ocean freight, road freight, customs clearing, imports, exports, and international trade.

Customers : Both New & Existing

  • Develop and maintain strong existing customer relations and loyalty by ensuring customer satisfaction.
  • Respond to customer enquiries / complaints.
  • Manage a defined portfolio of potential customers and win them for a lasting business relationship.
  • Seek and prospect for BC targets to win new customers.
  • Plan and manage medium to large‑sized business customers.
  • Build rapport and trust with customers by being informed about customers’ businesses and the market.
  • Recommend solutions based on customer needs by using industry knowledge.
  • Be responsible for closing business by connecting a customer’s needs to a solution, offering value to the client’s supply chain.
  • Use networks within various sales channels to collaborate on customers, marketing strategies, and offer a whole supply chain of services to meet customer needs.
  • Collect relevant customer information and prepare documents for customer implementation to ensure proper operational handover and implementation to meet customer expectations.

    • Business Development

  • Develop sales plan / strategy / activities to achieve target budgets.
  • Conduct high‑quality presentations of the entire range of standardised products to customers.
  • Develop target lists of new business and continuously review and update them.
  • Establish and present customised offers to customers.
  • Negotiate with customers on contractual terms of service provision that are aligned with the corporate sales policy and procedures.
  • Adhere to approved credit limits granted to customers and enforce previously agreed payment terms.

    • Business Performance & Results

  • Prepare and realise planned sales calls.
  • Be responsible for product targets.
  • Be responsible for budgeted growth in new and additional business.
  • Secure / collect all necessary information to assess the creditworthiness of potential customers.
  • Support receivables functions.
  • Ensure that customer commitments are clearly communicated to the respective operations, along with a clear business setup process.
  • Report activities : quotes, sales calls, and other information through CRM.
  • Perform roles and responsibilities in compliance with company policies, procedures, and instructions.

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    Sales Executive • Kariega, Eastern Cape, South Africa