Specialist : Unbranded Channel
VodacomErmelo, Mpumalanga, South Africa30+ days ago
Job descriptionImplement the Unbranded Channel strategy to maximize sales and exposure. Focus on channels including national chains, wholesalers, informal traders, and street vendors. Build relationships with informal traders and spaza operators to understand consumer trends. Ensure successful rollout of new products and services. Monitor, analyze, and report on activities monthly, identifying areas for improvement. Create a store visit and partnership meeting schedule. Manage KPIs such as revenue, base, market share, and usage. Manage relationships with trade partners to drive acquisition, retention, and customer experience. Identify opportunities for profitability and coordinate promotional activities. Drive growth in gross adds and VABS efficiencies. Recruit new business partners to increase distribution coverage. Implement recovery plans for underperforming areas. Manage third-party relationships and develop sales strategies. Monitor competitor activities and develop response plans. Transfer knowledge and execute campaigns and deals. Provide insights to improve customer satisfaction and employee engagement scores. Implement people transformation initiatives in third-party operations. Address regional customer issues and feedback. 3-5 years relevant experience (essential). Experience in small business development, marketing, or sales. Experience in retail or business environments, project implementation, and stakeholder management (advantageous). Telecommunications industry experience (advantageous). Driver’s License EBO (essential). Own vehicle (essential). Sales Planning & Execution Sales & Distribution Management Channel Marketing Performance Reporting Stakeholder Management Strategic Partnerships Negotiation Skills
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About Vodacom : The number 1 Top Employer in South Africa, certified by the Top Employer Institute 2024.
Role Purpose / Business Unit :
Drive revenue and customer growth through Vodacom’s Products and Services across unbranded channels within a geographical area. Manage relationships with trade and channel partners, internal teams, and suppliers.
Key accountabilities and decision ownership :
- Manage unbranded channel stores within a geographical location.
- Handle first-line escalations from trade partners.
- Manage field marketing agency operations, ensuring compliance and excellence.
- Achieve sales and customer service targets aligned with regional strategies.
- Maintain stakeholder relationships across various trade partners.
- Identify partnerships to enhance sales and brand awareness.
- Implement distribution strategies within unbranded channels.
Key Responsibilities :
Candidate Requirements :
Qualifications & Experience :
Core Competencies :
Benefits :
Competitive incentive programs, retirement funds, medical aid, cell and data benefits, fibre discounts, and staff discounts.
Application Deadline : 28 May 2025.
Base location : Vodacom Mpumalanga, Ermelo Offices .
Vodacom promotes diversity and inclusion and encourages applicants with disabilities.
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Channel Specialist Unbranded • Ermelo, Mpumalanga, South Africa
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