Business Relationship Manager

Job Description : To strategically and operationally manage and grow a portfolio of high revenue generating clients.

Responsibilities

Key relationship management, seeking, identifying, and exploiting business opportunities for the bank, and growing the portfolio through the acquisition of new clients.

Success Metrics

Client satisfaction levels, financial performance of the portfolio, sound governance, and new client acquisition.

Additional Responsibilities

• Enhance business performance and profitability.
• Drive customer service delivery goal achievement in line with predefined standards.
• Ensure growth and increase in customer base by generating new leads and growing active customer accounts.
• Set tactical goals and optimise the use of people, finances, and technologies.
• Define a sales strategy and delivery plans.
• Assess and evaluate credit applications in accordance with the Bank’s Credit Policy.
• Ensure compliance with legislative and audit requirements.
• Manage people by executing line manager responsibilities and encouraging performance excellence.

Qualifications

Job Details

All applications will not be accepted after 10 / 10 / 25. All appointments will be made in line with FirstRand Group’s Employment Equity plan.

EEO & Disability

The Bank supports the recruitment and advancement of individuals with disabilities. Candidates may disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless required by law to disclose it to other parties.

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