Operations Support – Student Accommodation

Job Overview

A leading property management division is seeking an Operations Support professional to assist in the administration, technical coordination, and financial oversight of a student accommodation portfolio. The role requires a detail-oriented individual with strong communication, planning, and technical skills to support the efficient management of building assets and service providers.

Key Responsibilities Portfolio Administration

• Manage and file correspondence, documentation, drawings, reports, and task briefs.
• Handle internal and external communications professionally.
• Compile monthly technical services reports and expenditure applications.
• Utilize software for asset management, repairs, and maintenance cost control.
• Participate in property management, development, and service provider meetings.
• Apply HR and industrial relations procedures (Labour Relations Act).
• Implement company policies, technical specifications, and contract terms.
• Manage procurement processes nationally.
• Coordinate audits and submit tenders and proposals for new business.
• Oversee documentation handover for new developments and upgrades.
• Maintain and file electrical compliance certificates.
• Ensure major expenses align with budget timelines.
• Communicate with stakeholders regarding maintenance and service work.
• Ensure contracted services meet service agreement standards.
• Provide reports to Asset Managers and attend monthly portfolio meetings.
• Assist with day-to-day maintenance issues and service contract audits.
• Support compilation of expense schedules, ops cost schedules, and national rates.
• Monitor staff performance and training needs.

Financial Budgeting and Cost Control

Technical Support and Service

Maintenance of Building Assets

Mechanical, electrical, civil, structural, security, fire control, garden reticulation, lifts, escalators, and conveyors.

Candidate Profile

The ideal candidate will demonstrate :

Skills and Competencies

Qualifications and Experience