Talent.com
IT Asset Coordinator

IT Asset Coordinator

Empowered People Solutions (Pty) LtdJohannesburg, South Africa
24 days ago
Job description

Duties and Responsibilities :

  • V-Track Management :

Monitor daily exceptions not seen devices, unknown assets, missing agents.

  • Ensure devices are correctly assigned to business units, cost centres, and pools.
  • Coordinate with Finance and Leasing partners for asset lifecycle alignment, ensuring timely renewals and replacements.
  • Management of IT Asset Leases.
  • Inventory & Audit Support :

    • Perform regular reconciliations between V-Track, Intune, and Active Directory.

  • Support quarterly / annual internal and external audits.
  • Update asset records with accurate tagging, serial numbers, and location details.
  • Operational Support :

    • Manage SysAid tickets related to asset updates, queries, or exceptions

  • Assist with onboarding / offboarding : ensuring laptops, desktops, and peripherals are properly assigned / returned.
  • Coordinate with IT Procurement & IT Desktop Support on warranty, repair, and replacements. Ensure cost-effective purchasing while meeting organizational needs.
  • Escalate Microsoft Intune non-compliant or inactive devices to the Desktop / Cyber teams.
  • Support patching and version control reporting.
  • Maintain strong relationships with clients and key stakeholders.
  • Reporting and Insights :

    • Produce weekly and monthly dashboards on compliance, missing devices, and V-Track visibility.

  • Generate detailed reports on IT assets using V-Track
  • Provide insights and recommendations based on asset data.
  • Identify root causes for non-compliance and recommend process fixes.
    • Create a job alert for this search

    It Asset It • Johannesburg, South Africa