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Store Manager (45hr) - Totalsports - Kwamyandou - Umlazi
TFG (The Foschini Group)KwaZulu-Natal, South Africa6 days ago
Job descriptionA Matric certificate. Minimum 3 years retail experience with a minimum of 1 year store leadership experience. Builds Customer Loyalty Customer Service Delivery Customer Value Management Customer‑Focused Approach Effectively Presents Solutions Initiates Compelling Sales Conversations Knows the Buying Influences Leverages Digital Communications with Customers Manages Resistance Managing the Sales Process Navigates Customer Challenges Negotiation & Selling Planning & Organising Policy & Procedures Strategic Sales Planning Leadership Action Oriented – readily takes on new challenges and opportunities with a sense of urgency and eagerness Builds Networks – establishes and nurtures internal and external relationships to create robust, mutually beneficial partnerships Customer Focus – understands, anticipates, and meets the needs and expectations of customers Directs Work – effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes Drives Engagement – inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation Ensures Accountability – takes accountability and ensures others are held to agreed performance targets Optimises Work Processes – assesses and improves the efficiency, effectiveness and quality of various work processes Values Differences – recognises, respects and appreciates the diverse values, beliefs and perspectives of others
Store Manager (45hr) - Totalsports - Kwamyandou - Umlazi
Join to apply for the Store Manager (45hr) - Totalsports - Kwamyandou - Umlazi role at TFG (The Foschini Group)
Responsibilities
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in‑store merchandising strategy and standards
- Ensuring customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience
Skills
Behaviors
Employment Equity
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
About Us
TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands. We inspire our customers to live their best lives and strive to create remarkable omnichannel experiences. We are a purpose‑led business and our people are our greatest asset.
About The Team
At Totalsports we’re all about performance, authenticity, motivation, and innovation. We look for a team player who embodies a passion for sports and keeping fit and healthy, and who inspires, motivates and drives a high‑performance culture.
Job Details
Seniority level : Mid‑Senior level
Employment type : Full‑time
Job function : Sales and Business Development
Industries : Retail
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Store Manager • KwaZulu-Natal, South Africa
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