US Tax Client Specialist

US Tax Client Specialist at TaxValet — Fractional Sales Tax Department

Location : 100% Remote work with core working hours of 2 : 30-7 : 30PM SAST. Remaining hours can be completed before or after the core working hours.

About TaxValet

We’re not just a tax company. We’re an emotions company. We believe that the work we do is a reflection of our higher purpose in life. And if the work isn’t fulfilling and enjoyable, what’s the point? At our company, our Core Purpose is to “transform negative emotions into something positive for our clients, partners, and each other”. It just so happens that we do that by eliminating the hassle and stress of sales tax. We are looking for candidates who are enthusiastic and want to work towards our Core Purpose, too.

As a fractional sales tax department, TaxValet handles everything for clients, from nexus analysis to permit registrations, filings, audit support, and more. We provide a comprehensive, custom-tailored solution that grows with our clients' businesses, with an all-inclusive solution for a simple, predictable monthly rate with no billable hours. We are a fast-growing, fully remote, financially stable, and profitable business with an AWESOME team of 80-ish teammates. We’re building a world-class fractional sales tax department, and new team members will be part of the reason why. We are a certified B-Corporation committed to using business as a force for good, including giving 1% of profit, employee time, and service time to nonprofits. We hire, promote, and reward based on alignment with our core values :

• Feel It : We value connecting with real emotions and experiences of others and sharing our own.
• Shape It : We contribute ideas and talents, challenge the status quo, and take calculated risks.
• Own It : We take responsibility for actions, decisions, and outcomes, and learn from successes and failures.
• Crush It : We relentlessly pursue exponential impact.
• Question It : Be curious. Seek clarity and continuous improvement.

If you’re enthusiastic about transforming negative emotions into something positive and want to work toward our Core Purpose, we’d love to hear from you!

About the Role

Our team is looking for a US Tax Specialist to join our onboarding team. The Client Tax Specialist serves as the principal contact for existing client accounts in areas including annual nexus reviews, permit applications, permit closures, offboarding, tax settings, and new sales channels. You will organize transaction data, compile nexus information (with supervision), update tax software, oversee the sales tax permit application process, and communicate effectively with clients. You will work directly with clients to address needs and ensure a positive experience. The role evolves toward tax expertise, with training provided. Your attitude and potential are valued highly.

Your Qualifications

We’re looking for someone ready to learn and grow, with non-negotiables including :

Professional

Interpersonal

Please note : final step before hire is arranging reference calls with former managers and others.

Your Primary Responsibilities

Measures of Success

After a year on the job, success metrics include :

Compensation and Benefits

Intangible benefits

Are You Our Next Teammate?

Please apply online with a resume and cover letter. We review every application with intention and care. If there’s mutual interest, we’ll request additional information.

Commitment to Diversity, Equity, and Inclusion

We promote an inclusive culture and equity for all, including people of color, people from working-class backgrounds, women, and LGBTQ+ community members. We encourage applications from these identities and other historically marginalized groups. We also encourage you to apply even if you do not feel you meet every qualification.

Seniority level : Entry level

Employment type : Full-time

Job function : Accounting / Auditing and Finance

Industries : Accounting

Note : This description reflects the content of the role and is not a contract of employment.

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