Senior, Solution Subject Matter Expert

IoT Subject Matter Expert

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Job Description

At Cell C, we are not just a telecommunications company; we are a people-centric and consumer-focused organization committed to delivering exceptional experiences to our customers. In line with our dedication to customer-centricity, we are seeking a seasoned professional as a IoT Subject Matter Expert (SME) to join our dynamic team of #Unstoppables.

Purpose of the Job :

IT BSS plays a critical role in enabling the telco\'s business support systems to effectively support IoT services. This role focuses on designing and integrating BSS components (Billing, CRM, product catalog, order management, partner management) with IoT platforms and services. The SME will work cross-functionally with IT, product, architecture, and business teams to define and deliver scalable, automated, and monetizable IoT services and offerings.

Main Responsibilities :

• BSS Integration for IoT Services
• Lead the end-to-end integration of IoT platforms with core BSS components such as billing systems (postpaid / prepaid), CRM, self-care, order fulfilment, and provisioning
• Collaborate with architecture teams to define the logical and physical architecture for IoT services within the existing BSS ecosystem
• Ensure seamless flow of IoT service data for rating, charging, invoicing, and partner revenue sharing

Product & Service Enablement

IoT Monetization & Charging Models

Testing & Quality Assurance

Documentation & Governance

Finance

People

Customer

Stakeholder Management

Cell C is an equal opportunities employer, committed to fostering a diverse and inclusive workplace where all employees are treated fairly and with respect, regardless of race, gender, age, disability, or any other protected characteristic.

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