Customer Service Representative

This is a varied and challenging role you will need to demonstrate excellent communication skills and have a passion for delivering exceptional customer service by dealing effectively with customer queries, being able to build strong customer relationships, handling customer orders and working as a real team player with all functions of the business.

What you’ll be doing :

Fully appreciate the requirements of our new and existing customers

Develop relationships with customer, building customer loyalty and trust

Be responsive to new sales opportunities and ensure these are handled efficiently and effectively

Process orders successfully and accurately

Handle any Customer Complaints in line with company process including investigation and resolution where necessary