Junior Business Analyst

Job description for Business Analyst - Financial Services

Job category : Banking, Finance, Insurance, Stockbroking

Contract : Fixed Term Contract

Remuneration : Market Related

EE position : Yes

About our company

WHY JOIN THE JSE? The JSE recognises that its success and strength depend on the quality of its employees. We are committed to fostering a culture of continuous learning and high standards of performance. Our employee wellness programme is designed to encourage work-life balance for employees. We naturally seek to empower staff and encourage diversity and opportunities for all.

Introduction

The successful candidate will join JSE Investor Services (JIS) on a 6-month contract to collaborate closely with software engineering teams and stakeholders. The role involves gathering, analysing, and documenting business requirements to ensure software solutions align with business objectives and stakeholder needs. This position operates at a junior to mid-level, requiring strong analytical skills, communication abilities, and a deep understanding of business processes and software development.

Responsibilities include :

• Data analysis and reporting
• Understanding, documenting, validating, and translating business requirements into functional specifications, change requests, or other necessary documents for the development team
• Documenting business processes
• Attending to incidents and requests via bug / change tracking systems, following up to ensure completion
• Engaging with users to understand required modifications to existing or new applications and providing post-implementation support
• Proposing solutions and innovative ideas to leverage technology effectively
• Participating in testing phases (SIT, UAT), including creating test cases
• Creating release notes, training materials, and conducting training sessions
• Assisting Operations Managers and Executives with various requests
• Supporting management with ad hoc requests as needed
Qualifications :
• Diploma
• Certificate in IT, Business Analysis, or Administration
• 1-3 years of experience in financial services

Knowledge and Skills required :

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