Full Stack Engineer

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Cue is redefining customer engagement with modern, AI-powered chat solutions across WhatsApp, web chat, Messenger, and more.

We are looking for a Fullstack Software Engineer who will be at the heart of our solutions, working across the entire product stack from start to finish. You will be responsible for solving complex technical challenges while helping us build our next-generation platform. Cue is on a mission to disrupt traditional call centers with software-defined solutions, serving a wide range of industries including retail, insurance, logistics, healthcare, education, FMCG, automotive, recycling, finance, e-commerce, and sales. We have offices in Cape Town and London, with a distributed product team in South Africa, India, United Kingdom and Portugal.

Responsibilities

• Develop and maintain backend services using Python (FastAPI).
• Build, architect, and maintain large-scale React applications.
• Collaborate with frontend and backend teams to integrate React applications seamlessly with backend services.
• Own and evolve shared design systems and component libraries, ensuring a unified user interface across multiple applications.
• Write clean, modular, and reusable code for both backend and frontend components, maintaining a high level of performance, scalability, and accessibility.
• Work with AWS cloud services, defining infrastructure using Terraform .
• Build RESTful APIs that power our frontend, integrating seamlessly with React .
• Collaborate with DevOps for infrastructure management and scalability improvements using AWS (EKS, Aurora, S3, SES, Lambda, MSK) .
• Optimize backend services for performance and scalability while ensuring a smooth UI / UX on the frontend.
• Participate in code reviews, continuously learning and sharing knowledge, contributing to best practices in both frontend and backend development.

Qualifications

Benefits

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