Talent.com
Pharmacist Assistant Fourways

Pharmacist Assistant Fourways

Clicks Group LimitedRandburg, Gauteng, South Africa
30+ days ago
Job description

Job Overview

Responsible for providing pharmaceutical care services (within scope of practice) and performing day-to-day dispensary administration according to the company's Standard Operating Plans (SOPs). Focus on the administration of scripts to provide general dispensing duties with an emphasis on patient satisfaction.

Duties & Responsibilities

Responsibilities :

  • Interact with customers in a professional manner and with strict confidentiality within SOP and agreed timelines.
  • Administration of scripts and any other claiming / capturing related procedures.
  • Accurate and complete handling of all profiles worked on.
  • Interact with health care professionals as needed.
  • Problem solving and follow-up of queries.

Duties :

  • Interact with customers via telephone or other means regarding medication and healthcare services.
  • Accurate capturing of scripts received at the Central Pharmacy center.
  • Handling of queries regarding prescriptions.
  • Patient profile management.
  • Assist with chronic authorizations.
  • Liaison with all other departments.
  • Ad hoc requirements as per operational needs.

    • Knowledge :

  • SAPC and relevant legal knowledge.
  • Sound knowledge of the chronic authorization process and procedures.
  • Customer service oriented.
  • Ethical working practice and compliance.

    • Skills :

  • Computer literacy (MS Office).
  • Customer service oriented.
  • Accuracy and attention to detail.
  • Bilingual (with English being one of the requirements).
  • Ability to work with patients and adapt to assist with various departmental duties.
  • Initiative to provide patient satisfaction.
  • Adaptability and positive attitude.
  • Ability to work under pressure.
  • Adhering to principles and values.
  • Working with people.
  • Delivering results and meeting customer expectations.

    • Desired Experience & Qualification

    Experience :

    Minimum 1 year in the role of Pharmacist Assistant Post Basic.

    Education :

    Further Education and Training Certificate Pharmacist Assistance (Essential).

    #J-18808-Ljbffr

    Create a job alert for this search

    Pharmacist Assistant • Randburg, Gauteng, South Africa