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Business Operations Specialist Remote

Business Operations Specialist Remote

ACHIEVE TEST PREPSprings, Gauteng, South Africa
30+ days ago
Job type
  • Remote
Job description

About Achieve Test Prep

Achieve Test Preps mission is to make higher education more accessible and affordable for working adults. Achieve offers live online instruction 1-on-1 tutoring and mentoring and flexible course schedules that empower non-traditional college students to test out of college credits and earn higher level professional licenses.

Job Summary :

We are seeking a highly motivated and detail-oriented Business Operations Specialist to join our team. The ideal candidate will be responsible for analyzing and improving our business processes ensuring operational efficiency and developing innovative solutions to enhance overall performance. This role requires a strategic thinker with strong problem-solving skills and the ability to manage multiple projects simultaneously. The best suited candidate will be a natural coordinator with a strong focus on big-picture objectives and the ability to identify gaps and propose solutions in a clear effective and logical manner.

NOTICE : It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

Roles & Responsibilities :

  • Analyze current business operations and processes to identify inefficiencies and areas for improvement.
  • Develop and implement strategies to optimize workflows and enhance productivity.
  • Collaborate with various departments to streamline processes and eliminate redundancies.
  • Lead and manage projects aimed at improving business operations and achieving organizational goals.
  • Identify opportunities for innovation and propose creative solutions to operational challenges.
  • Assist in the development and implementation of operational policies and procedures.
  • Continuously monitor and evaluate the effectiveness of operational processes.
  • Implement performance metrics and conduct regular reviews to ensure ongoing improvement and alignment with business goals.
  • Effectively communicate and present solutions to senior management.
  • Effectively share feedback and drive processes at various levels within the company.
  • Facilitate good communication between and provide leadership for teams working on a project.

Desired Skills & Experience :

  • Bachelors degree in Business Administration Operations Management or related field will be an advantage
  • Experience in business operations process improvement or project management.
  • Must be highly detail-oriented and a problem-solver
  • Must be highly adaptable and comfortable with a fast-paced environment
  • Skilled in collecting and analyzing data and information drawing logical conclusions and summarizing in a clear concise manner
  • Ability to develop and maintain productive working relationships with organization management and staff
  • Advanced with Google workplace apps particularly Google Docs and Google Sheets (or MS Office Suite expertise) and generally technologically savvy
  • Self-sufficient with the ability to work productively with minimal supervision.
  • Experience working in a start-up environment will be advantageous.
  • Job Details

    Type : Full-Time

    Schedule : Flexible schedule with a minimum 5 hour overlap during the 9am - 5pm EST workday

    Remote : 100% Online

    NOTICE : It is essential to attempt the pre-screeners provided during the application process. Applications lacking completed pre-screeners will not be taken into consideration for this position.

    Required Skills :

  • 3 years of relevant experience in customer success account management or related roles. Manager experience is a plus. - Exceptional verbal and written communication skills. - Strong interpersonal and customer service skills with a passion for helping others. - Bachelors degree in Business Marketing or a related is a plus - Excellent organizational skills and a keen attention to detail. - Proven time management abilities with the capability to meet deadlines and prioritize effectively. - Analytical mindset with problem-solving capabilities and a proactive approach. - Demonstrated leadership and supervisory skills. - Proficiency in Microsoft Office Suite or similar tools; familiarity with CRM systems is a plus.
  • Required Education :

    Bachelors degree in Business Marketing or a related is a plus

    Key Skills

    Financial Services,Information Technology,Cost Control,Corporate Risk Management,Law

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Specialist Remote • Springs, Gauteng, South Africa

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