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Field Maintenance Technician (Water Treatment)

Field Maintenance Technician (Water Treatment)

Mayfly Agri (Pty) LtdJohannesburg, South Africa
25 days ago
Job description

Minimum requirements for the role :

  • Must have a tertiary qualification in a technical or water-related field, or relevant trade certification
  • Minimum two years work experience, ideally in the water treatment or related industries will be required
  • Knowledge of and experience in water treatment technologies, systems and principles would be a distinct advantage
  • Good communication skills, with the ability to interface with internal and external stakeholders of all levels, are important
  • Must have a valid drivers license and be willing and able to travel extensively within South Africa and occasionally into Africa
  • Must be willing and able to work outside normal hours during breakdowns or service requirements
  • The ability to manage own workload and plan all activities is essential for this role

The successful candidate will be responsible for :

  • Providing field service and technical support to existing customers in the field of water treatment.
  • Installing, repairing, upgrading, moving, and maintaining all onsite solutions designed and supplied to customers.
  • Carrying out high quality site installations, site inspections, repairs, preventive maintenances or troubleshooting at customer site without supervision and within project timescales.
  • Assisting dealer technicians in installing, commissioning, and troubleshooting faults.
  • Carrying out, without supervision, corrective maintenance, within acceptable timescales, escalating any solution problems if required and maintaining ownership of the problems until the customer is satisfied.
  • Attending to service calls and providing telephone support.
  • Overseeing emergency corrective maintenance.
  • Generating parts and service RFQs from end users or through dealerships.
  • Leading company installation personnel on site when required.
  • Providing feedback and reporting on any ongoing problems, including reliability or under performance to management.
  • Completing and submitting the relevant reports and documentation for installations.
  • Engaging with the end users and represent the company in a professional and positive manner.
  • Providing input on product development needs and opportunities to the Sales Manager, Executive Director and OEM.
  • Assisting the sales team in promoting and sale of upgrades and parallel projects on site.
  • Identifying and implementing improvements that enhance customers interactions.
  • Traveling in and around Sub Saharan Africa, including surrounding countries and international travel.
  • Please note that subsequent to the screening and shortlisting process, all further communication will be entered into, only with the shortlisted candidates

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    Maintenance Technician • Johannesburg, South Africa

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