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Clinical Governance Manager

Clinical Governance Manager

WorkabilityWorkFromHome, Mpumalanga, South Africa
10 hours ago
Job description

Job Summary

Location : Cape Town

Reporting to : Executive Clinical Division Lead (ExCo)

Employment Type : Full-Time

Salary : R33,

Company Overview

Workability is a national value-based healthcare company working with funders and a network of physiotherapy and occupational therapy practices across South Africa. We’re reshaping care delivery through outcome-driven models that put function, quality, and equity at the centre.

Position Overview

We’re looking for a Clinical Governance Manager to join our Management Committee (MANCO) and help drive governance, quality, and clinical accountability across our growing platform. This is a strategic, hands‑on role for someone with both operational excellence and clinical insight.

Key Responsibilities

  • Lead the execution of the clinical governance strategy, ensuring alignment with the vision and strategic priorities of the Clinical Division.
  • Design, implement, and continuously improve clinical governance systems, including quality assurance, clinical audit, compliance, and risk mitigation frameworks.
  • Establish ethical oversight and performance monitoring systems across the therapist network, clinical pathways, and clinical products.
  • Monitor clinical KPIs and safety indicators, leveraging data insights to guide improvement, risk management, and accountability.
  • Support and drive continuous quality improvement, embedding learning loops, feedback structures, and performance reviews that lead to measurable change.
  • Ensure internal governance and compliance frameworks align with both local and international standards for quality, safety, and ethical care.
  • Serve as a key member of the Management Committee (MANCO), providing leadership input on clinical safety, quality, and operational risk at a strategic level.
  • Translate high‑level strategy into day‑to‑day execution, ensuring plans are grounded, actionable, and coordinated across departments.
  • Collaborate across company divisions, including Operations, Training, Finance, IT, and the Clinical Network to ensure integrated, patient‑centred systems.
  • Foster a culture of shared leadership, accountability, and learning, promoting psychological safety and ethical practice throughout the clinical network.

Qualifications

A qualified healthcare professional with experience in clinical governance, quality assurance, or clinical management. A proven track record in healthcare leadership (MANCO / management level experience preferred).

Experience & Skills

  • Deep understanding of clinical risk, quality improvement, and evidence‑informed care.
  • Strategic thinker with strong operational execution skills.
  • Experience in working across interdisciplinary teams and networks.
  • Excellent communication, emotional intelligence, and the ability to lead both people and processes.
  • Comfortable working independently in an evolving, non‑linear environment.
  • Familiarity with value‑based care models and outcome‑based performance systems is a strong advantage.
  • 2–3 years clinical experience in practice, ideally in vocational rehabilitation or complex case management.
  • At least 3 years of experience working in a corporate or structured organisational environment.
  • Minimum 1 year of management or leadership experience, including line management, quality oversight, or governance responsibilities.
  • Highly computer literate : Proficient in Microsoft Office, with exceptional Excel skills; skilled in Google Drive and its associated tools (Docs, Sheets, Slides, Forms). Comfortable working with cloud‑based systems, collaborative tools, and digital communication platforms.
  • Curious, tech‑forward mindset, comfortable with exploring emerging technologies. Willingness to embrace AI tools and digital platforms that enhance clinical governance, quality assurance, and team productivity.
  • Core competencies : strong critical thinking, systems awareness, problem‑solving ability; highly organised, detail‑focused, and able to follow through to completion; clear, confident verbal and written communicator; able to work independently, proactively, and without micro‑management; capable of operating in fast‑paced, evolving environments; natural planner who can adapt strategies and pivot when needed.
  • Demonstrates personal attributes that include : diligence, persistence, consistency; patience, calm under pressure, and a steady, professional demeanor; mature, confident communicator with both internal and external stakeholders.

    • Remote Work & Requirements

    This is a remote‑first role with in‑person teamwork days at least twice per month. Candidates must have a stable, high‑speed internet connection and appropriate load‑shedding back‑up solutions to ensure uninterrupted work.

    Why Join?

    Be part of a national movement shaping the future of rehabilitation in South Africa. Influence care design, delivery, and quality at a systems level. Work with an organisation deeply committed to equity, outcomes, and ethical care. Contribute to a division that doesn’t just deliver care — it sets the benchmark for excellence.

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    Manager Governance • WorkFromHome, Mpumalanga, South Africa