Senior Airfreight Controller

SUMMARY : POSITION INFO :

My client is seeking to employ a Senior Airfreight Controller to join their company.

Duties include :

• Processing of documents for airfreight cargo. Ensure air shipments are processed quickly and effectively with all information on progress being available at all times. Ensure timely communication and driving all operations KPI’s
• Communicate with client services representative and / or origin / destination agents where required with regards to shipments
• Ensure that consol files are registered as soon as possible after receiving the pre-alert on Cargowise
• Track shipments with carriers
• Registering shipments upon receipt of pre alert taking special note of details and cargo requirements
• Ensure invoicing to clients are done within KPI
• Arrange transport for shipments where required
• Managing full claims process with the airline where required
• Manage daily / monthly reports as per instruction from manager
• Financial - Check for WIPS and Accruals
• Ensure storage is not occurred for late submission of documents
• Follow the standard process flow of the file and if there are any deviations bring to the attention of the supervisor immediately

Knowledge & Experience