Agent Call Centre

Job Description

To contribute to the performance of the Call Centre through accurate order

taking and monitoring customer liaison and communication with internal

functional departments.

Processing of orders according to the information received from customers

Ensure pricing on captured orders are correct

Ensure queries complaints concerns resolved or escalated as per procedure

Ensure daily filing is done according to departmental requirements

Ensure that all reports are completed and communicated

Workflows completed as per system requirements

Ensure that clients needs are met according to their expectations

Computer literacy - Strong Computer skills fast processing

Liaising with internal and external customers

Distribution and Order Maintenance on Order Action on a daily basis

Required Experience :

Unclear Seniority

Key Skills

Corporate Paralegal,Car Driving,Design Engineering,Electrical Controls,Consultancy

Employment Type : Full-Time

Experience : years

Vacancy : 1