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KEY ACCOUNT MANAGER - NSA
Nissan Motor CorporationCenturion, Gauteng, South Africa4 days ago
Job description5+ years’ Key Account sales experience Understanding of retail motor industry Planning & Business strategies Client & market need analysis MS Office (Word, Excel, PowerPoint, Outlook) Retail / Fleet / Corporate Sales experience Create and build professional relationships with customers Developing trust relationships with a portfolio of major clients to ensure they do not turn to competition Acquiring a thorough understanding of key customer needs and requirements Expanding relationships with existing customers by continuously proposing solutions that meet their objectives Maintain contact with customers to ensure high levels of customer satisfaction Resolve any issues and problems faced by customers and deal with complaints to maintain trust Sector data analysis to develop and implement strategies on how to expand the customer base Preparation of proposals and presentations Monthly forecasting Coordinate cross-functional teams (internal & external) to ensure successful project implementation, e.g. Navara Mine spec conversion development & AGRI SA Navara ambassador program Interact with all levels of management within NSA and with Suppliers Validating fleet orders and request placement therefore to SOS Tracking orders vs production Arranging and coordinating events (Vehicle Launches / Ride & Drives / Plant Tours / Golf Days / Breakfast, Lunch & Dinner events) Compilation and submission of tenders according to tender requirements Weekly sales activity reports (Salesforce) Database management (Salesforce) Provide support to the Dealer Network on price requests and customer visits Strategic Thinking & Planning Communication & Active Listening Problem-Solving Business Acumen Negotiation Skills Presentation Skills Coordination of Activities Cross-Functional Collaboration Client-Centric Mindset Adaptability Trustworthiness Time Management Proactivity Empathy
Overview
POSITION / TITLE : Key Account Manager – NSA
GRADE : EVP- 6
DIVISION : Sales Operations and Fleet
DEPARTMENT : Sales and Marketing
Purpose / Details of the Job
- Planning and managing a mutually beneficial partnership between Nissan and its most important customers.
- Key Account Managers (KAM’s) will be responsible to grow, maintain & develop new Corporate & Direct Fleet business within South Africa and its neighboring countries.
Educational Qualifications
Diploma / Degree in Sales & Marketing or related field
Relevant Experience
Key Performance Areas
Key Competencies
Essential Attributes
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Key Account Manager • Centurion, Gauteng, South Africa