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Universal Banker Level 1

Universal Banker Level 1

Standard Bank GroupKuruman, Northern Cape, South Africa
30+ days ago
Job description

To take demand from Personal Prestige and Private Banking clients for banking matters ranging from product questions to client account activities (e.g. opening of relevant accounts statements debit order information etc. whilst forming an accurate assessment and understanding of that demand in order to act on it in a oneanddone manner that consistently delivers in line with client experience product and legislative (e.g. FAIS) requirements.

Qualifications :

Minimum Qualification :

  • NQF Level 5 (FAIS aligned)

Experience Required

  • Client Coverage
  • Personal and Private Banking
  • 34 years sales experience.
  • Experience in branch banking or contact centre environment with good understanding of bank processes policies and products.

    • Additional Information :

    Behavioural Competencies :

  • Developing Expertise
  • Developing Strategies
  • Embracing Change
  • Establishing Rapport
  • Examining Information

    • Technical Competencies :

  • Application & Submission Verification (Consumer Banking)
  • Banking Process & Procedures
  • Client Acceptance & Review
  • Customer Understanding & Product Knowledge (Consumer Banking)
  • Processing

    • Remote Work : Employment Type :

    Fulltime

    Key Skills

    Sales Experience,Presentation Skills,Financial Services,Customer Service,Financial Acumen,Fraud,Math,Military Experience,Banking,Upselling,Cash Handling,RMF

    Experience : years

    Vacancy : 1

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    Level • Kuruman, Northern Cape, South Africa