Field Sales Specialist - Durban West

Company Description

iKhokha is a place where chance-takers become change-makers. At iKhokha, we believe in better. As you'd expect, our pace is fast-moving and ever-changing. We like it that way. As one of the fastest-growing FinTech's in Africa, we've built a team of global change-makers who want to make an impact. If you believe in a better future, be a chance-taker and help us empower small businesses in South Africa.

Job Description

Ever spotted those cheerful yellow card machines around town? Yep, that's iKhokha, on a mission to revolutionize how small businesses embrace digital payments.

Join our journey by becoming a Field Sales Specialist, contributing to our digital empowerment narrative in unique ways. If you thrive in a lively sales atmosphere, bring that go-getter spirit, and enjoy a good challenge, this role is tailor-made for you.

So, what will you do?

You will be responsible for growing the iKhokha customer base and be accountable for hitting steep sales targets in the Durban West region .

Trade areas : Pinetown, Chatsworth, Marianhill, Isipingo, Bluff, Clairwood, Jacobs, Sydenham, Brickfield, Overport, Sherwood, Malvern, Queensburgh, Seaview, Umbilo, Glenwood.

We need H U N T E R S who will actively source and find new sales opportunities, build a sales pipeline and most importantly, close deals. If you enjoy a fast paced environment and love a challenge, then keep reading on...

Responsibilities

• Prospect and canvass for new customers in targeted areas and targeted industries
• Post-sale call and follow ups, logging all activity and demos with clients
• Promotional or new product upsell / cross sell / service calls
• Research new sales leads, plan country trips and execute plans to acquire new customers
• Ensure all set company Gross Profit, Device sales and Demo targets are achieved on a monthly & quarterly basis
• Complete feedback loops as required which includes Swarm and demo feedback and HubSpot usage and deal pipeline management
• Provide proactive feedback regarding suggested changes or improvements to sales or service procedures that could improve the business
• Sign-up merchants and assist them with FICA documentation required
• Complimentary follow up visits
• Full focus on specialized campaigns and reporting in detail on this such as top merchant campaign or area targeted campaigns
• Uphold company standards and values at all times when representing the brand
• Monitor competition in the marketplace and share any relevant insights
• Take full ownership and accountability for resolving customer complaints by investigating problems, offering solutions and making recommendations to management.
• Maintain professional and technical knowledge through ongoing self and shared learning.

Qualifications

Deal breakers

Additional Skills & Knowledge

Additional Information

Perks of joining the Tribe?

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