SUMMARY : POSITION INFO :
Introduction
The Corporate Health Consultant will manage and grow relationships between the Scheme and stakeholders, ensuring exceptional service delivery and client satisfaction. This role is responsible for providing expert advice and support to brokers and corporate clients, driving sales, and ensuring client satisfaction within the designated industry / sector.
Duties & Responsibilities
Role Overview
Areas of Responsibility
Relationship Management : Build and maintain strong relationships with brokers and corporate clients
Serve as the primary point of contact for brokers and corporate paypoints
Conduct regular reviews with brokers to assess needs, address issues, and explore opportunities for growth
Provide expert advice and support on aid options
Ensure high levels of client satisfaction and address any issues promptly
Sales and Business Development : Develop and execute sales strategies to achieve set targets
Identify and pursue new business opportunities within the designated portfolio
Work closely with brokers to drive new business growth and retention
Client Service and Support : Address and resolve complaints and escalations efficiently
Assist brokers and paypoints with product queries, application processes, and problem resolution
Ensure timely and effective communication with all stakeholders
Training and Development : Conduct broker training sessions and product presentations
Keep clients informed about new products, industry trends, and regulatory changes
Reporting and Analysis : Establish KPIs for individual performance and monitor progress
Provide regular performance reports to the Corporate Health Manager
Analyze market trends and competitor activities to inform strategies
Provide feedback to management on market conditions, client needs, and product performance
Desired Experience & Qualification
Qualifications
Personal Attributes
Work Requirements
Ability to manage multiple accounts and projects simultaneously
Package & Remuneration
R35 000 CTC
Corporate Consultant • Centurion, South Africa