Corporate Health Consultant

SUMMARY : POSITION INFO :

Introduction

The Corporate Health Consultant will manage and grow relationships between the Scheme and stakeholders, ensuring exceptional service delivery and client satisfaction. This role is responsible for providing expert advice and support to brokers and corporate clients, driving sales, and ensuring client satisfaction within the designated industry / sector.

Duties & Responsibilities

Role Overview

Areas of Responsibility

Relationship Management : Build and maintain strong relationships with brokers and corporate clients

Serve as the primary point of contact for brokers and corporate paypoints

Conduct regular reviews with brokers to assess needs, address issues, and explore opportunities for growth

Provide expert advice and support on aid options

Ensure high levels of client satisfaction and address any issues promptly

Sales and Business Development : Develop and execute sales strategies to achieve set targets

Identify and pursue new business opportunities within the designated portfolio

Work closely with brokers to drive new business growth and retention

Client Service and Support : Address and resolve complaints and escalations efficiently

Assist brokers and paypoints with product queries, application processes, and problem resolution

Ensure timely and effective communication with all stakeholders

Training and Development : Conduct broker training sessions and product presentations

Keep clients informed about new products, industry trends, and regulatory changes

Reporting and Analysis : Establish KPIs for individual performance and monitor progress

Provide regular performance reports to the Corporate Health Manager

Analyze market trends and competitor activities to inform strategies

Provide feedback to management on market conditions, client needs, and product performance

Desired Experience & Qualification

Qualifications

• Matric
• 2-3 years private healthcare industry experience
• Experience with brokers and / or clients in corporate industry
• Proven sales experience
• Excellent presentation and communication skills
• Proficiency in MS Office
• Must meet the "Fit and Proper" criteria as set out by the Financial Sector Conduct Authority (FSCA)
• NQF Wealth Management (NQF5) qualification or equivalent essential
• RE5 Regulatory Examination is preferred

Personal Attributes

Work Requirements

Ability to manage multiple accounts and projects simultaneously

Package & Remuneration

R35 000 CTC