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Bakery Manager
Bakery ManagerProfile Personnel • East London, South Africa
Bakery Manager

Bakery Manager

Profile Personnel • East London, South Africa
7 days ago
Job description

Bakery Manager required for a new Retail food store based in East London

Job Overview :

As the Bakery Manager, you will oversee the daily operations of the bakery department. Your role is crucial in ensuring the production and delivery of high-quality baked goods while providing excellent customer service and maintaining a profitable bakery section.

Key Responsibilities may include but are not limited to the following :

Operational Management :

  • Supervise and coordinate bakery staff activities.
  • Ensure the bakery department operates efficiently and meets quality standards.
  • Monitor inventory levels and order supplies as needed to maintain stock.
  • Manage the preparation and presentation of baked goods to ensure freshness and quality.

Staff Management :

  • Recruit, train, and mentor bakery staff.
  • Schedule shifts and manage staff rosters to ensure adequate coverage.
  • Conduct performance reviews and provide feedback to staff.
  • Customer Service :

  • Provide excellent customer service by addressing customer inquiries and resolving complaints.
  • Create a welcoming atmosphere in the bakery section.
  • Engage with customers to understand their needs and preferences.
  • Quality Control :

  • Maintain high standards of hygiene and cleanliness in the bakery area.
  • Ensure compliance with health and safety regulations.
  • Implement quality control procedures to guarantee the freshness and quality of all baked products.
  • Financial Management :

  • Monitor and manage bakery department budgets and financial performance.
  • Analyze sales data and adjust strategies to meet sales targets.
  • Control costs by managing waste and optimizing inventory.
  • Product Development :

  • Develop and introduce new products and recipes to attract and retain customers.
  • Monitor market trends and adjust offerings to meet customer preferences.
  • Compliance :

  • Ensure all bakery operations comply with relevant regulations and policies.
  • Maintain accurate records related to bakery operations and inventory.
  • Requirements :

  • High school diploma or equivalent; additional culinary or management qualifications are a plus.
  • Food Handling or Safety Certification is highly desirable.
  • 3 years proven experience in a bakery or food production environment, with previous management experience.
  • Experience in retail or grocery store is essential.
  • Skills :

  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Proficiency in inventory management and financial tracking.
  • Knowledge of baking techniques, recipes, and health and safety regulations.
  • Personal Attributes :

  • Strong organizational skills with the ability to multitask and prioritize effectively.
  • Creative and innovative approach to product development.
  • Attention to detail and commitment to high standards of quality
  • Only shortlisted candidates will be contacted. Should you not receive a response within 14 days please consider your application unsuccessful. We will keep your CV on our database for any other relevant roles that may arise.

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    Manager • East London, South Africa

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