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Field service Technician

Field service Technician

HiveWorx HRStrand, Western Cape, South Africa
1 day ago
Job description

The Field Service Technician ensures that our Client's customers receive dependable operation of their water treatment plants. The role entails, servicing, operations, maintenance and equipment repairs & troubleshooting on site, delivering safe water quality and meeting service level commitments.

KEY RESPONSIBILITIES

  • Install and commission water treatment systems in line with engineering drawings, quality standards, and safety rules.
  • Conduct scheduled preventive maintenance, calibration, and parts replacement on pumps, filters, valves, instruments, and control panels.
  • Diagnose mechanical, electrical, and process faults, carry out repairs, or escalate complex issues without delay.
  • Record all service actions, operational data, and risk findings in the digital reporting system on the same day.
  • Provide clear operating instructions and hands-on training to client personnel.
  • Verify water quality results, system availability, and performance efficiency during each visit.
  • Offer technical input on upgrades or service level agreements that improve plant reliability and cost of ownership.
  • Adhere to all safety, environmental, and regulatory requirements, completing on-site risk assessments before work starts.
  • Keep the Field Service Manager informed of emerging risks, parts shortages, and customer concerns.

REQUIREMENTS, QUALIFICATIONS & EXPERIENCE

  • Minimum : Grade 12
  • Preferred : Trade Certificate at NQF 4
  • 3 or more years of field service or maintenance experience on industrial equipment; experience in water treatment is preferred.
  • Non-negotiable : valid Code 8 or 10 driver license and readiness to travel throughout Gauteng and neighbouring provinces.
  • Proven record of completing maintenance work to specification, on time, and within safety rules.

    • TECHNICAL COMPETENCIES

  • Reading and interpreting Piping and Instrumentation Diagrams, single-line electrical diagrams, and process flow sheets.
  • Mechanical and electrical fault finding with multimeters, pressure gauges, flowmeters, and vibration tools.
  • Basic programmable logic controller and human machine interface interrogation for alarm tracing.
  • Water quality sampling and on-site analysis to SANS 241 standards.
  • Use of field service management software for job scheduling and report generation.
  • Safe isolation, lock-out, and confined-space entry.
  • Proficient in chemicals handling and dosing.
  • Adept knowledge in water treatment technologies : Media filters, Membranes, and ancillary components e.g. pumps.

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    Service Technician • Strand, Western Cape, South Africa