Shop Assistant (Bay West)

Toys R Us and Babies R Us South AfricaZA

3 days ago

Job description

Job title : Shop Assistant (Bay West)

Job Location : Eastern Cape,

Deadline : December 19, 2025

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Job purpose :

Maximizing sales by effectively delivering AWESOME customer service and providing customers with a WOW experience

Key Skills needed :

Sales driven

Fantastic customer service skills

Tenacious

Highly motivated and target driven

Excellent selling and communication skills

Merchandising

Key Performance Areas

Providing AWESOME customer service to give customer a WOW experience

Attend to unique and individual shopping needs of each customer and always put the Customer first

Ensuring that customers receive prompt and relevant service on the sales floor and by telephone

Adhere to all basic customer service standards

Determining customers' requirements and advising on product range, price and warranties

Demonstrating, explaining and advising on products to customers

Selling goods and most importantly add on sales and services

Ensuring that goods are correctly priced and displayed

Ensure promotions are executed timeously and execution is planned in advance

Adherence to all merchandising / layouts and housekeeping standards and schedules

Preparation, implementation and maintenance of all advertised sales promotions timeously

Reporting on fast and slow sellers to the Store Manager

Participating in stock takes and stock counts

Minimize stock loss

Minimize expenses in area of responsibility

Maximize sales in all areas

Protect Company’s assets in area of responsibility

Entry Requirement

Matric Certificate

6 (six) months retail experience

Must have own or reliable transport to be able to work shifts

General

To undertake any other relevant duties requested by Senior Management

To undertake all mandatory and service training as required

Maintaining the strict confidentiality of all information

To undertake an appraisal and personal development review regularly

To take responsibility and accountability for being up to date with current SOP’s

Co-operating fully in the introduction of any new technology and new methods.

Sales / Retail / Business Development jobs

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Shop Assistant • ZA

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