Client Relations Liaison
Daisy Business SolutionsStellenbosch, Western Cape, South Africa30+ days ago
Job descriptionMinimum Grade 12 2-3 years sales experience Strong interpersonal skills and an ability to build rapport with customers Previous experience working as a client relations liaison or a track record of managing client relationships Hardworking with a strong work ethic Target-driven and competitive Must have your own vehicle
Job Functions
- Building and maintaining relationships with clients / customers
- Conducting business reviews to ensure clients are satisfied with their products and services
- Alerting the sales team to opportunities for further sales within key clients
- Informing customers of new product offerings
- Attending meetings with clients to build relationships with existing accounts
- Achieving client relationship targets and KPI’s as set by the Head of Sales
- Working closely with Sales Managers and Sales Representatives
- Escalating and resolving areas of concern as raised by clients
- Carrying out client satisfaction surveys and reviews
- Passing leads to the sales team and following up on progress
- Liaising with internal departments to ensure client needs are fulfilled effectively
- Adhere to weekly appointment targets and sales GP targets
Requirements And Skills
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Client Liaison • Stellenbosch, Western Cape, South Africa