Talent.com
This job offer is not available in your country.
Call Centre Operator (Chat Agent)

Call Centre Operator (Chat Agent)

ADvTECHJohannesburg, ZA
4 days ago
Job description

Job title : Call Centre Operator (Chat Agent)

Job Location : Gauteng, Johannesburg

Deadline : October 24, 2025

Quick Recommended Links

  • Jobs by Location
  • Job by industries

Job Purpose :

  • To recruit new students through the application of the Rosebank College methodology, effective stakeholder relationship management and brand awareness.
  • Duties & Responsibilities :

    Cold Calling

  • View existing student databases and contact existing students for referrals.
  • Contact parents of existing students and enquire about sibling's prospective enrolment at Rosebank College.
  • Resurrect in-active students from database.
  • Contact prospective students to market the brand.
  • Telephonic Consultations

  • Make initial telephonic contact with prospective students.
  • Introduce the brand.
  • Invite them for telephonic interviews to discuss prospective career options.
  • Set up telephonic consultations.
  • Explain the purpose of the interview and the process.
  • Acquire and capture student's details on the database.
  • Present the Rosebank College philosophy.
  • Ask career-specific questions to establish a course of interest.
  • Discuss the course / s in detail.
  • Check for understanding.
  • Respond to the prospects’ / student's queries and concerns.
  • Advise students / prospects regarding acceptance into Rosebank College
  • Build rapport with the students during the interview process.
  • Advise students of the application closing date.
  • Minimum Requirements :

    Qualifications

  • Matric (NQF Level 4 Qualification)
  • Sales qualification - Ideal
  • Experience

  • Sales experience (1 Year)
  • Key Competencies

  • Ability to manage time effectively.
  • Attention to detail.
  • Customer service orientated.
  • Ability to effectively cope with change.
  • Deadline-orientated and can work well under pressure.
  • Be able to work in a team environment.
  • Effective communication skills
  • Sales / Retail / Business Development  jobs
  • Create a job alert for this search

    Call Centre Agent • Johannesburg, ZA